Foreword

Introduction

1 Scope

2 Normative references

3 Terms and definitions

4 General

4.1 Overview

4.2 Designing capabilities to enable consumers to enforce their privacy rights

4.3 Developing capability to determine consumer privacy preferences

4.4 Designing human computer interface (HCI) for privacy

4.5 Assigning relevant roles and authorities

4.6 Establishing multi-functional responsibilities

4.7 Developing privacy knowledge, skill and ability

4.8 Ensuring knowledge of privacy controls

4.9 Documentation and information management

5 Consumer communication requirements

5.1 Overview

5.2 Provision of privacy information

5.3 Accountability for providing privacy information

5.4 Responding to consumer inquiries and complaints

5.5 Communicating to diverse consumer population

5.6 Prepare data breach communications

6 Risk management requirements

6.1 Overview

6.2 Conducting a privacy risk assessment

6.3 Assessing privacy capabilities of third parties

6.4 Establishing and documenting requirements for privacy controls

6.5 Monitoring and updating risk assessment6.6 Including privacy risks in cybersecurity resilience design

7 Developing, deploying and operating designed privacy controls

7.1 Overview

7.2 Integrating the design and operation of privacy controls into the product development and management lifecycles

7.3 Designing privacy controls

7.4 Implementing privacy controls

7.5 Designing privacy control testing

7.6 Managing the transition of privacy controls

7.7 Managing the operation of privacy controls

7.8 Preparing for and managing a privacy breach

7.9 Operating privacy controls for the processes and products upon which the product in scope depends throughout the PII lifecycle

8 End of PII lifecycle requirements

8.1 Overview

8.2 Designing privacy controls for retirement and end of use

Bibliography

ISO/TR 31700-2：2023

《产品和服务设计中的消费者隐私保护 第2部分：应用案例》

Foreword

Introduction

1 Scope

2 Normative references

3 Terms and definitions

4 Abbreviated terms

5 Overview of ISO 31700-1 requirements and related concepts

5.1 ISO 31700-1 Requirements

5.2 Related concepts

5.3 Viewpoints in the use cases

6 Use case analysis

6.1 General

6.2 Use case template

7 Use cases

7.1 General

7.2 On-line retailing

7.3 Fitness company

7.4 Smart locks for homes front doors

Bibliography